Shipping Policy
At ReptiCore Habitat, we aim to keep shipping simple and transparent so you know what to expect before placing your order.
Shipping Rates
- Free shipping on orders of $159 or more
- $19.99 flat-rate shipping on orders under $159
The applicable shipping charge will be shown at checkout before payment.
Order Processing
Orders may require processing time before shipment. Once your order has been dispatched, tracking information will be provided when available.
Delivery Times
Delivery times vary depending on destination, carrier operations, customs processing, and local delivery conditions.
Estimated delivery dates are not guaranteed and delays outside our control may occasionally occur.
Tracking Your Order
When tracking information becomes available, you can use it to follow your shipment.
If your tracking information has not updated for several days, please contact us and we will help review the shipment status.
Customs, Duties & Import Charges
International shipments may be subject to customs duties, taxes, or other import charges depending on the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
Incorrect Shipping Information
Please check your shipping address carefully before completing your order.
If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or transit.
Questions About Shipping?
Please contact us through our Contact Us page and include your order number when possible.